Director of Operations, CBFS
As Director of Operations for CBFS services, Alicia Rapson is responsible for staff training and development, recruitment and oversight of peer specialists, collaboration with community resources, support of CBFS daily clinical operations, electronic health record development, and provision of clinical coverage as needed.
Alicia rejoined MHA for this position in 2017 and previously served as Clinical Supervisor to the CBFS program. Her work in the mental health industry spans two decades and includes experience in nearly every role from direct care work to management of clinical departments. Alicia has been trained in several evidence-based practices including treatment of Hoarding Behaviors, Post Traumatic Stress Management, Psychological First Aid, Emotional Freedom Technique, and Motivational Interviewing. During her years at MHA she has been responsible for many innovative and successful programs including Fresh Air Fridays, an initiative focused on treatment of Hoarding, and several operational projects aimed at improving planning, service delivery and documentation of CBFS services.
Alicia earned her Bachelor’s Degree in psychology from the University of New Hampshire and her Masters in Counseling Psychology from Cambridge College. She is a Licensed Mental Health Counselor.,